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Here are some of our most frequently asked questions.
If you still have questions, please click the link below, or the EMAIL button. We get an immediate email.
Sometimes we are on a gig, or assisting a new customer in creating the soundtrack for their event. If you just can't wait for a reply, feel free to call our cell phone. 630-205-3535
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Where can we see you perform?
We wouldn't invite someone to your wedding, and we shouldn't invite you to someone else's. Please allow us to come to your location and view a presentation of events we have performed. See the equipment we'll use at your reception. Ask questions and get answers, with no pressure and no hassles.
We can set up a no obligation personal consultation at your location and at your convenience, and make it easy for you to come to an educated decision.
What is your experience? How many events have you done?
Oh my. That's a loaded question. We EACH have over 10 years experience minimum and have done almost every type of event including: Wedding receptions, reunions, New Year's Eve gala's, picnics, corporate events, costume and theme parties, bars, schools, children's events and fashion shows.
How are you different from other disc jockeys?
We’re professionals with a following. We have insurance. Why take a chance when we go that extra mile to make sure that your event runs smoothly... No matter what happens.
Will you also be the Master of Ceremonies (MC)?
Yes.
Do you specialize in a specific genre of music?
No, not at all. We remain flexible, bring a large library of music, and strive to keep you and your guests happy.
What kind of music do you have?
Everything!
Ø 40s
Ø 50s
Ø 60s
Ø 70s
Ø 80s
Ø 90s
Ø Alternative
Ø Ballroom
o Cha Cha
o Foxtrot
o Hustle
o Jive
o Viennese Waltz
o Waltz
Ø Blues
Ø Big Band
Ø Classic Rock
Ø Club Dance Hits
Ø Country
o Two Step
Ø Croation
o Dance
o Kolo
Ø Disco
Ø Funk
Ø Hip-Hop
Ø Irish
Ø Jazz
Ø Latin
o Bachata
o Bolero
o Cumbia
o Mambo
o Merengue
o Reggaeton
o Rumba
o Salsa
o Samba
o Tango
Ø Motown
Ø Oldies
Ø Polka
o American
o Polish - Chicago
Ø R&B
Ø Reggae/Island
Ø Retro
Ø Soul
Ø Steppin'
Ø Swing
o East Coast Swing
o West Coast Swing
o Jitterbug
o Lindy
Ø Top 200
(I’m sure we missed a few, but if you want it, we probably have it!)
Can we pick our music?
You can manage your event as much or as little as you’d like. We find that the best result comes from a mixture of your selections, some guest requests, and our ability to read the crowd.
Do you take requests?
We remain flexible, bring a large library of music, and strive to keep you and your guests happy.
Can I provide my own music?
Sure. As long as it's in CD or MP3 format. We would need your music no later than 4 weeks prior to your event to familiarize ourselves with your songs, and to make sure that there are no glitches in the sound quality.
What about crowd interaction?
We get things happening and make sure everyone has a great time. We do this without corny humor, or singing and commenting through the music. Our goal is to provide a fun environment for all of your guests, while still focusing on you and your day.
How do you dress? What is your standard attire?
Professionally for your event such as a tuxedo, evening dress or theme attire.
Do we provide dinner for the DJ(s)?
Your 5 - 5 1/2 hour reception is a 9 to 10 hour day for your DJ. As well as travel, setting up, and tearing down we have about 25 hours of pre-planning work.
Many other services put a dinner clause in their contract. We don't. Nor do we just assume it's OK to sit down anywhere. What we ask is that if there is space available, or you have no-shows that the DJ(s) be invited to sit with the photographer and videographer, or at a table with an open seat.
Is tipping customary?
We would never turn it down, but our most valuable tip is your comments in our customer survey and your referral of our services to your family and friends.
If your DJ saw to it that everything ran smoothly and on time, kept the dance floor packed, went out of his/her way to be courteous and friendly to you and all of the guests, and provided an exceptional evening, let them know.
Are you insured?
Yes, we carry full liability insurance. Many venues require it, or you don't work there. We have a 2 million comprehensive, 1 million per incident, and 1 million aggregate insurance policy.
Buyer beware: hiring an in-experienced DJ can be a costly mistake. When another DJ offers you a deal that seems too good to be true... ask questions.
Playing by the rules -- carrying insurance, having a back up plan, paying taxes -- is an expense a reputable DJ must bear. For your safety and piece of mind make sure the other DJ is NOT uninsured, has no back up music or system, or books your gig without a contract. The consequences for customers who contract with such DJ’s can be far worse than frustrating. You should understand the envelope of protection you gain by hiring a legitimate professional. Please ask us for details.
Do you subcontract or farm out engagements?
No. Our people with our equipment, and our insurance do all work. We do not network with any DJ with less than 10 years experience. We verify their experience.
What kind of equipment do you have?
Name brand professional grade. Since you can't buy it at Best Buy or Radio Shack, rattling off names and models doesn't mean much to the consumer anyway. We use a few professional brands depending on the needs of the gig such as:
AMERICAN AUDIO
AMERICAN DJ
AUDIO CREST
CHAUVET
CROWN
DENON
GEMINI
GOBO
GRUNDORF
NADY
NUMARK
PCDJ
PIONEER
PROAUDIO
RANE
SHURE
SKB
VIRTUAL DJ
Just know that our equipment is professional grade, it's maintained on a regular schedule, is tested prior to your event start, and can handle the proufund sound at your event.
What is your level of experience?
We have performed thousands of events, including weddings, company parties, school dances, open houses, festivals, private parties, and some club work.
*We don’t do photography or videography. We concentrate on planning, coordinating and performing at your event.
Do you have a customer satisfaction policy?
That's discussed in our first meeting. Remember, your entertainment will cost you LESS than 10% of your entire wedding, yet be responsible for more then 80% of the success of your reception.
Do you have back-up equipment in case of failure?
To protect your once in a lifetime investment, our equipment is checked and maintained before and after each gig. We also have a road crew on call for emergencies in case of equipment failure. DJ's need to carry back up equipment including extra hard drives, back up CD's, but also must efficiently maintain their equipment. I also have a road crew and trust my own system.
Are you full time?
DJs perform on Fridays, Saturdays, and Sundays. Wedding photographers and videographers are the same, unless they have their own studios. Our business however is full time, and phones are answered all day, every day. If we aren't performing we're working on future events, music, our planning forms, our website and other non-performance activities. If we are working, meeting with a customer, taking care of business or just out to lunch, please leave a message, and we'll get back to you promptly.
Can you provide references?
Our website home page has a "Customer Comments" page that has some recorded and emailed references. We will gladly provide you with full copies of letters sent by our clients. Many have phone numbers and e-mail addresses, and we have received permission to use them.
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